Why you need a Country Partner?
KARTAT believes that most success can be achieved if its platform is localized for a Country Partners including the following :
- Recognized Brand, with local Language, and Currency.
- A flexible and wide range of Payment methods and Local Bank Gateway.
- Accessible and convenient Retails POS.
- Strong business agreements leveraging the Bulk API capabilities.
- Local support Representative.
e-Delivery
In-App, WhatsApp, SMS, Email, API, Retail,
Social Media Intg
Facebook, Google, Apple, etc...
Encrypted Data
AES-256, SSL, etc..
How do I connect with Bulk API clients?
KARTAT will provide an open API interface to integrate with 3rd parties, if an entity is interested in integrating with the country partner, the entity can use these APIs and the country partner will be able to manage the granted products, stock, client balance, logs, etc..
What support does KARTAT provide versus the Country Partner?
KARTAT provides: After-sales support covering the following elements: infrastructure, operational capabilities, Notifications, Integration, availability, security, Daily backup, maintenance, upgrade, and the system management tools, and software deployed for country partner.
Why our customers love KARTAT?
No vault
No Overhead
No Hidden Fees
Customer support 24/7
Call center and Live chat can be customized based on the country partners Identity.
Need Help?
- Instant chat
-
Multilingual
support -
Emergency
support
- Instant chat
- Multilingual support
- Emergency support
Frequently Asked Questions
KARTAT provides country partnership in a B2B2C solution selling wide range of international Gift Cards enabling our partners to sell Local top-up/Recharge Cards.We support multi-channel selling through online via ecommerce, smartphone Apps, retail POS software and through bulk API facilitating sales through other large business organizations.
KARTAT is a platform that is connected to supply modules. It provides eGift Cards to its country partners for selected international eGift cards with preferential prices. However KARTAT does not guarantee availability of stock under any circumstances.
KARTAT platform enables the country partner to keep and manage both types of card during the transition. However, as a worldwide trend everything is going to be digitized because of security, speed, stock availability and ease of use
Country Partner can use their own company logo, branding, coloring pantone, local culture, Banners, Calendar, currency and languages. The ecommerce solution and smartphone App support wide payment methods, Support and Customer care including Chat, in-country Retails POS network, in-country Bulk API deals, with their own desired mark-up for each sales channel
Yes, country partners using the KARTAT platform solution will be able to buy eGift cards from other providers as required.
KARTAT will provide interconnection with 2 supply modules for selected eCards. However, the Country Partner is responsible for inventory management. KARTAT also provides all tools for the country Partner to enable Stock management, so overstock/ understock issues in distribution points can be eradicated.
KARTAT will provide the customized application solution and provide ongoing core operations. Country Partner provides all in country elements, including marketing, sales, and customer support interface.
All prices and fees of eCommerce, smartphone App, Retail POSs or API interconnection business clients, may be set by the Country Partner dependent upon local pricing, competition and dealer expectations.
Yes, The solution enables the Country Partner to engage third parties in the selling of its stock of service cards.
KARTAT is an out of the box multi-channel solution enabling Country Partners to carry out their e-card distribution business with the following advantages:
1) eCommerce and 24/7 availability.
2) Digital eGiftCard Security and encryption.
3) Digital Local Payment methods
KARTAT provides tools and integration for the Country Partner to apply in a scalable way. The country partner can choose from the menu of capabilities so that it can provide:
1) Chat in local language.
2) Help Desk and ticketing System
3) Social Media availability and Chat
4) WhatsApp.
The country partner will collect these claims along with all comprehensive data provided by KARTA solution and discuss that point directly with the supply module based on the agreed SLA, terms and conditions.
No, it’s the country partner responsibility! However, KARTAT helps the country partner in consulting, expertise, cross market learning, research and knowledge transfer from around the Globe with successful study cases, learnings and best practices.
It depends on your own Card Suppliers; each Supplier has its own SLA delivery. KARTAT for instance has its own supply modules (optional) which can provide eGift Cards in a) real time or b) within 24hours.
The country Partner has the leverage of interconnect with other suppliers or upload its own gift cards (Encrypted AES-256 highest security) from a CSV file in a just a few minutes and sell these cards into multiple channels.
Country Partner offers exclusivity for specific modules in your territory with associated fees.
KARTAT solution grants full visibility to the country partner including; when the product was purchased, provider info, end customer account, time, and all other associated logs and details
It depends on your card supply management; if the country partner sells from its own stock and runs out for any reason, the country Partner has the leverage to connect directly with external Supplier(s), each supplier can be chosen for selected gift cards, each supplier will have own stock and delivery SLA.
KARTAT for instance has its own supply modules (optional) which can provide e-gift cards in a) real time or b) within 24hours but it doesn’t guarantee the availability of specific cards.
You are purchasing SaaS (Software as a Service) with a subscription-based monthly pricing model. This includes a localized white-label experience through an app, website, and retail channels, encompassing updates, maintenance, scalability, supplier integration, and local payment method integration with robust data security and compliance
User data and related reports will be owned by the client. However, the client will not own the platform outright. Instead, the client will have usage rights within the partnership country and ownership of the customer data.
The software is stored securely in our data centers and cannot be uploaded to a cloud service of the client choice.
A country partner collaborates with the platform to distribute and service digital products within a specific country. This partnership does not grant exclusivity unless explicitly stated and agreed in the contract.
The fees will remain fixed for the duration of the contract. However, considering inflation rates, we may review and adjust prices for new contracts or renewals. Existing contracts will not be affected. Clients will be notified of any price changes six months before the end of their current contract.
Significant discounts on initial and additional licenses are available if the annual payment is made in advance.
No, the monthly fees cannot be adjusted based on support efforts. We ensure you receive the best possible service and support.
The service will be temporarily suspended where access to the platform will be restricted if the monthly support fees are not paid before the end of the grace period.